5. How Upside Finance and Upside Insurance keeps your personal information secure We take all reasonable steps to ensure that the personal information we hold is accurate, complete and up to date.
 Upside Finance and Upside Insurance has security measures designed to protect against the loss, misuse or alteration of the information under its control. These security measures include limited access to data that we hold and electronic precautions to protect that data. Upside Finance and Upside Insurance reserves the right to change, modify or upgrade any of its security measures as we consider necessary.

6. Openness

You may request access to personal information we hold about you by writing to Upside Finance and Upside Insurance’s Privacy Officer at the address below. Where we hold information that you are entitled to access, we will endeavour to provide you with a suitable range of choices as to how you access it (e.g. emailing or mailing it to you).
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request the amendment of it. We will then consider if the information requires amendment. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it.

7. Complaints

Any questions about this policy, or any complaint regarding treatment of your privacy by Upside Finance and Upside Insurance, should be made in writing to the address below.
Our contact details are as follows:

Address: Level 1, 85 Union Street, Armadale VIC 3143

Phone: 1300 621 670

8. Miscellaneous

In this policy “personal information” has the same meaning as under the Act.
This policy represents our policy as of September 20, 2009 forward. We may change this policy from time to time. Although we intend to observe this policy at all times, it is not legally binding on Upside Finance and Upside Insurance in any way. From time to time we may regard it as necessary or desirable to act outside the policy. Upside Finance and Upside Insurance may do so, subject only to any other applicable contractual rights you have and any statutory rights you have under the Act or other applicable legislation.
This Policy does not apply to employee records of current or former employees.