Podcasts

Ep 36: Escape Room

This week we chat with Owen Spear from Melbourne’s Escape Room, a massively popular tourist attraction that was the first of its kind in Australia.
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Ep 35: Developing a Brand Story

This week we chat about brand story and why it’s so important to build a narrative around your hospitality or leisure business.
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Ep 34: Farmer’s Daughter

We chat to Peter Picataggio from the Farmer’s Daughter hotel in Los Angeles about building a successful boutique hotel.
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Ep 33: Why Should Hotels Care About Airbnb?

Upside team members Michael and Jon discuss why accommodation providers should be wary of Airbnb.
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Ep 32: Secrets on Ann

We chat with John Kurzok about launching Secrets on Ann, a popular nightclub in Brisbane’s Fortitude Valley.
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Ep 31: Equathon

Alex and Rebecca Watson share their experiences running Equathon, an award winning horse tour operator.
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Ep 30: Landing Pads

We chat with Matt Brass about how Landing Pads has managed to achieve a 93% rating on Hostelworld.
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Ep 29: Barefoot Health

Steve Hennessy from Barefoot Health talks about his success fusing traditional health practices with modern marketing techniques.
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Ep 28: United Backpackers

Anna Heaton, the General Manager of United Backpackers, tells us about branding and launching the hostel, and how she anticipates the future growth of the business.
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Ep 27: Searching for the Right Motel

We chat to Chas Dale, the owner and operator of Comfort Inn Foster, about searching for the most ideal motel.
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Ep 26: Eau di Vie Cocktail Bar

We chat to multi-award winning bar owner Greg Sanderson about how he launched Eau de Vie.
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Ep 25: 10 Ways to Optimise Your Website

Upside Marketing Coordinator, Michael McKay, discusses 10 easy ways to optimise your business' website.
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Ep 24: Los Barbudos Cuban Bar

We chat with Tom Ambroz from Los Barbudos, which recently won ‘Best New Bar 2014’ at Time Out's Melbourne Bar Awards.
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Ep 23: Interview with Miss Pearls (Madame Brussels)

We sat down with the spirited Miss Pearls to talk about how Madame Brussels has become one of the most talked about bars in Melbourne.
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Ep 22: A Motel Owner's Perspective

We went on location to speak to Doug and Lorraine Webb about what it's like owning and operating motels in Victoria, Australia.
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Ep 21: William Angliss Short Courses

Glen Parker from William Angliss shares how the institute can help hospitality/leisure business owners with short courses and on-the-job training.
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Ep 20: Café Branding & Online Marketing Tips

Melbourne cafe owner and commercial roaster, Dean Atkins, shares his experience with building two successful cafe businesses from the ground up.
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Ep 19: Dissecting a Profit & Loss Statement

Jeremy and Jon breakdown a Profit & Loss Statement, outlining the various components and how to assess a vendor's documents when making a purchase.
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Ep 18: Insurance Health Check

Upside's Senior Account Manager, Graham Don Paul, discusses what to look out for when selecting your hospitality or leisure venue's insurance policy.
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Ep 17: Mortgage Health Check

Jeremy and Jon talk about how a loan restructure can potentially reduce your monthly repayments and free up your cash flow.
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Ep 16: Marketing Tips for Caravan Parks

Jon and Jeremy talk to Adam Ruggero, Marketing Director at GSDM, about how to better market your caravan park.
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Ep 15: How the Loan Process Works

Jeremy and Jon discuss what is involved in the commercial loan process from application through to settlement.
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Ep 14: Home Loans - A Lender's Perspective

Credit Manager, Matt Rae, from Iden Group offers insider advice on Iden product features, including their offset account, line of credit, split loans, online banking and more.
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Ep 13: Owning a Caravan Park

Phil Smith, owner of four holiday parks, discusses what it takes to own, run and purchase holiday parks on Australia's east coast.
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Ep 12: Silver Chef's Rent-Try-Buy Model

Tony Mylius explains how Silver Chef has helped thousands of hospitality businesses start-up and expand their operations with limited risk.
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Ep 11: Hotel/Motel Marketing Cost-Effectively

Hotel sales & marketing consultant, Jodi Ryan, offers tips on where to invest your money to help you maximise revenue whilst minimising expenses.
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Ep 10: Marketing a Hotel/Motel Competitively

Hotel Marketing Consultant, Jodi Ryan, provides a wealth of advice on pricing, the importance of online presence, social media and more.
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Ep 9: Hotel Industry - A Marketing Perspective

Hotel Marketing Consultant, Jodi Ryan, discusses Australia's hotel industry in terms of current trends and bookings psychology.
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Ep 8: Freehold Going Concerns

Liquor, gaming & hospitality lawyer, Darren Marx, discusses the ins and outs of freehold going concerns.
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Ep 7: Liquor Licensing

Liquor licensing lawyer, Darren Marx, offers advice on when to apply, expected wait times, types of licenses, restrictions and much more.
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Ep 6: Protecting Yourself During a Purchase

Liquor, gaming and hospitality lawyer, Darren Marx, offers advice on avoiding traps and making a smooth transition into the industry.
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Ep 5: Breaking into the Pub Market

Hospitality Accountant, Tim Stillwell, provides advice on pub buying in terms of entity structuring, lease clauses, asset protection and more.
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Ep 4: Current State of the Gaming Industry

Gaming Accountant, Tim Stillwell, offers advice on recent industry changes, regulations, how to get in and much more.
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Ep 3: Top 5 Common Borrower Mistakes

Difference between commercial and home loans. The 5-minute myth. The importance of up-to-date financials, transparency and valuations.
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Ep 2: Buying a Pub - Sales Broker Perspective

Pub Sales Broker, Pat Connolly, offers tips in terms of lease lengths, due diligence, rural vs city, leaseholds vs freehold and much more.
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Ep 1: What You Need to Obtain a Loan

Jeremy and Jon discuss the importance of having sufficient income and equity, business plans, cash flow forecasts, experience and more.
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